JD

Julien Dunand

Product Owner · E-commerce & Magento Expert

Lausanne, Switzerland

Software engineer turned product leader, with over 20 years of experience bridging technical depth and business strategy. I specialise in e-commerce platforms — particularly Magento — and have spent the better part of my career helping multinational organisations build, scale, and modernise their digital commerce infrastructure.

Since 2019 I have been working as an independent Product Owner embedded within Nestlé's Nescafé Dolce Gusto team, driving the roadmap for a global Magento platform. I hold a Master's degree (Diplôme d'Ingénieur) in Computer Science from EPFL and am a Certified Professional Scrum Master.

Beyond my core work I am a passionate AI enthusiast — closely following advances in large language models, generative AI, and the practical ways these technologies are reshaping how we build and deliver software.

Mar 2019 — Present
7+ years
Switzerland

Product Owner

Nestlé — Nescafé Dolce Gusto · Freelance
  • Product Owner for the global Magento e-commerce platform
  • SAFe methodology — PI Planning, ART ceremonies, backlog management and sprint planning
  • AI development — integration of AI-powered features and tooling into the e-commerce workflow
  • Logistics and SAP integrations — order management, fulfilment, and ERP data flows
  • Third-party integrations
  • E-commerce subscription model — implementation and evolution of the capsule subscription offering
Nov 2013 — Feb 2019
5 years 4 months
Lausanne

E-commerce / Magento Expert

ELCA Informatique SA
  • Technical lead for the global Magento e-commerce portal (SPECIAL.T)
  • Project lead for the migration to Magento 2
  • Integration of DevOps practices — Docker, Jenkins, Confluence, JIRA
May 2011 — Oct 2013
2 years 6 months

Project Manager / Software Engineer

Virtua SA

Dual role spanning project management and hands-on development. Delivered Magento e-commerce solutions (VAC, Boullard, Realdeals) with custom ERP integrations.

  • Nespresso Demotool — internal demonstration management platform
  • Nespresso Aurora — iPad capsule sales application
  • CRM Calleo (Cailler, Eco21 – SIG)
  • Facebook application for Eau de Genève
  • Magento e-commerce sites (VAC, Boullard, Realdeals, So Trendy)
Feb 2009 — May 2011
2 years 4 months

CTO Web / Software Engineer

netinfluence
  • Business intelligence & reporting (Nespresso AAA programme)
  • Flex UI for Nespresso Self-Service System (printer, scale & payment peripherals)
  • iPhone application project (outsourced development lead)
  • Mobility solutions for Nespresso, Merck Serono, CHUV
  • Magento e-shop with custom ERP integration (Marvin, Batiplus)
  • Flex widgets (Caribana Festival, eboutique.ch)
  • PHP audit and consulting
Jul 2005 — Jan 2009
3 years 7 months
Lausanne

Software Engineer

ELCA Informatique SA
  • Specific modules for the in-house content management and online ticketing system
  • E-ticketing websites — Paléo, Cinélac, Aquapark, Aquarium of Barcelona, Opus One, etc.
  • Disneyland Paris online ticket shop — fully in charge for several months, including 1 month in Vietnam coordinating offshore development
  • Transfer of medical data (XML) via ActiveMQ (STOMP + PHP)
  • Calendar / planning facilities for bed availability management
  • Migration from PHP 4 to PHP 5
  • Deployment procedures and scripts
Jan 2003 — Apr 2005
2 years 4 months

Student Software Engineer

Medtronic
  • Intranet interface highlighting key information extracted from an Oracle database (ColdFusion, 2003–2004)
  • System migrations and computer installation (2001–2003)

E-commerce & CMS

Magento Magento 2 WordPress

Back-end

PHP C# ASP ColdFusion MySQL Oracle SQL

Front-end

JavaScript HTML CSS XML AJAX Flex / AIR

DevOps & Tools

Docker Jenkins JIRA Confluence Git SpecKit

Methodology

Scrum Agile SAFe Project Management Product Ownership

AI Development

Prompt Engineering GitHub Copilot Generative AI

Integrations

ERP Integration REST APIs SOAP

École Polytechnique Fédérale de Lausanne — EPFL

Diplôme d'Ingénieur (Master's), Computer Science
1999 – 2005
  • Teaching assistant — Computer Architecture course
  • Semester project on the BioWall (Chess game implementation)
  • FPGA / VHDL implementation of Conway's Game of Life
  • Diploma thesis on genetic algorithms for calibration (C++)

Professional Scrum Master I (PSM I)

Scrum.org · Issued October 2018

Zend Certified Engineer — PHP 5

Zend · Issued February 2009 · ID 229075322

Zend Framework Certified Engineer

Zend · Issued April 2009 · ID 229851049

Magento Certified Developer

Adobe Commerce · Issued July 2013 · ID x8adus50bd

Certified SAFe 6 Agilist

Scaled Agile · Valid until May 28, 2026 · ID 29713041-9255

Certified SAFe 6 Product Owner / Product Manager

Scaled Agile · Valid until July 9, 2026 · ID 78105173-4836

🇫🇷
French
Native
🇬🇧
English
Bilingual / Native
🇮🇹
Italian
Limited Professional Proficiency